Ah, 1 January. The most agonizing day of the year. "What do you mean, deductible?" "No, my plan hasn't changed." "You people are jacking up the prices." Not to mention the regular holiday complaints. "But he increased my dose and now I'm out." "My doctor isn't in until Wednesday." "Why can't you do the prior authorization right now while I'm here?"
Truthfully, today could have been much worse, even though I had to catch a train home from the big city at 7:30 in order to make it to work by 9. Tough life, I know!
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